Website Terms of Use

Last Updated: September 16, 2026

Twenty One Design and Promotions, LLC (“Twenty One Design & Promotions,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.twentyonedesigns.com (“Website”), contact us, submit an inquiry, request a consultation, join a waitlist, purchase a product or service, or otherwise interact with us through the Website.

By using this Website, you acknowledge this Privacy Policy. Please discontinue use of the Website if you do not agree with its terms.

Information We Collect

We may collect information that you voluntarily provide to us as well as certain information collected automatically when you interact with the Website.

Information You Provide

Depending on how you interact with Twenty One Design & Promotions, you may provide information such as:

Your name
Email address
Telephone number
Business or brand name
Website or social media information
Information about your business, brand, or project
Project preferences, goals, budget, or requested services
Consultation or scheduling information
Billing or transaction-related information
Files, photographs, logos, graphics, videos, written content, or other project materials
Messages, feedback, testimonials, reviews, or other information you choose to provide

You are not required to provide personal information simply to browse most areas of our Website. However, certain information may be required when you request services, submit an inquiry, make a purchase, schedule a consultation, join a waitlist, or otherwise choose to interact with us.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
General geographic location
Pages visited
Time spent on pages
Referring website or source
Date and time of visits
Website navigation and interaction information

We may use this information to understand how visitors use our Website, improve Website functionality, evaluate performance, troubleshoot technical issues, and improve our services and marketing.

Cookies & Similar Technologies

Our Website may use cookies and similar technologies to operate properly, remember preferences, understand Website usage, measure performance, and support certain marketing or Website features.

Cookies are small files placed on your device by websites you visit.

Depending on the technologies used on our Website, cookies may include those necessary for Website functionality as well as analytics, preference, or marketing cookies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some Website features.

Analytics

We may use analytics services, including services such as Google Analytics or similar tools, to better understand how visitors interact with our Website.

These services may collect information about your device, browser, Website activity, traffic source, and general usage patterns.

Analytics information helps us evaluate Website performance, understand which content or services visitors are interested in, and improve the user experience.

How We Use Your Information

We may use information collected through the Website to:

Respond to inquiries and messages
Evaluate potential projects
Schedule or manage consultations
Manage project waitlists
Provide requested products or services
Prepare proposals, contracts, invoices, or project documentation
Communicate regarding active or prospective projects
Process and administer transactions
Provide customer service
Maintain business and transaction records
Improve our Website, services, and customer experience
Analyze Website performance and visitor activity
Prevent fraud, misuse, or security issues
Enforce agreements and Website policies
Comply with legal obligations
Send marketing or promotional communications when permitted by law and consistent with your preferences

We may also use information for another purpose disclosed to you at the time the information is collected or with your consent.

Project & Client Information

When you inquire about or hire Twenty One Design & Promotions, we may collect information necessary to evaluate, manage, and complete your project.

This may include business information, branding materials, photographs, videos, logos, written content, website information, login or access information where necessary, project files, communications, approvals, and other materials relevant to your requested services.

We will use project information for legitimate business purposes related to providing, managing, documenting, and supporting the services you request.

Where possible, sensitive login credentials or other confidential access information should be shared through the secure method or platform we designate rather than ordinary email.

Email Communications

If you contact us through email or a Website form, we may retain your message, email address, and our responses as part of our business records.

We may use email to communicate with you regarding inquiries, consultations, projects, purchases, invoices, agreements, customer service, or other business matters.

If you choose to receive promotional or marketing emails from us, you may unsubscribe at any time by using the unsubscribe option included in applicable marketing emails or by contacting us at twentyonedesign.promotions@gmail.com.

Unsubscribing from promotional emails will not necessarily prevent us from sending transactional or service-related communications concerning an active inquiry, purchase, contract, or client project.

We do not sell or rent our email subscriber lists.

Payments

If you purchase a product or service, payment information may be collected and processed through a third-party payment processor.

Twenty One Design & Promotions may receive transaction information necessary to administer your purchase, such as your name, contact information, transaction amount, payment status, invoice information, and limited payment details.

Full payment-card information may be handled directly by the applicable payment processor rather than stored by Twenty One Design & Promotions.

Your use of a third-party payment processor is also subject to that provider's privacy and security practices.

Third-Party Service Providers

We may use third-party service providers to help operate our Website and business.

These providers may assist with functions such as:

Website hosting
Website forms
Client relationship or project management
Scheduling
Payment processing
Invoicing and contracts
Email communications
File storage or transfer
Analytics
Marketing
Automation
Social media integration
Other business operations

These providers may receive or process information only as reasonably necessary to perform the services for which they are used, subject to their own privacy practices and our arrangements with them.

Third-Party Links

Our Website may contain links to third-party websites, social media platforms, applications, or services.

Twenty One Design & Promotions does not control the privacy practices of independent third parties. Once you leave our Website or interact with a third-party service, that provider's privacy policy and terms may apply.

We encourage you to review the privacy practices of websites and services you choose to use.

How We May Disclose Information

We do not sell or rent your personal information.

We may disclose information when reasonably necessary:

To service providers assisting with our Website or business operations
To process transactions or provide requested services
To professional advisers such as attorneys or accountants when necessary
To protect our rights, property, business, customers, or others
To investigate suspected fraud, misuse, or security incidents
To enforce our agreements or Website policies
To comply with applicable laws, regulations, court orders, subpoenas, or lawful governmental requests
In connection with a merger, acquisition, sale, restructuring, or transfer of some or all of the Company's business or assets
With your consent or at your direction

We may also disclose aggregated or de-identified information that does not reasonably identify an individual.

Data Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect information within our control.

However, no method of Internet transmission, electronic communication, or electronic storage is completely secure. We therefore cannot guarantee absolute security.

Please avoid sending highly sensitive information, including full payment-card numbers, Social Security numbers, passwords, or other confidential credentials through ordinary email unless specifically requested through an appropriate secure method.

Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide services
Maintain business and transaction records
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Meet accounting, tax, legal, or regulatory requirements
Protect legitimate business interests

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it as appropriate.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights or choices concerning your personal information.

These may include the ability to request:

Access to certain personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information regarding how your personal information is used or disclosed
Withdrawal of consent where processing is based upon consent
Opt-out from certain marketing communications

Not all requests or rights apply in every jurisdiction, and certain information may need to be retained for contractual, legal, security, accounting, or other legitimate purposes.

To submit a privacy-related request, contact twentyonedesign.promotions@gmail.com.

We may need to verify your identity before processing certain requests.

European Economic Area, United Kingdom & Other International Privacy Rights

Individuals located in jurisdictions with comprehensive privacy laws, including the European Economic Area or United Kingdom, may have additional rights regarding their personal information where those laws apply.

Depending on applicable law, these rights may include access, correction, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent.

You may also have the right to lodge a complaint with an appropriate data protection authority.

Where consent is the legal basis for processing, withdrawing consent does not affect processing that lawfully occurred before the withdrawal.

Privacy requests may be submitted to twentyonedesign.promotions@gmail.com.

Children's Privacy

This Website and our services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through the Website.

If we learn that personal information from a child under 13 has been collected through the Website without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child under 13 has provided personal information to us through the Website, please contact twentyonedesign.promotions@gmail.com.

Marketing Communications

We may send promotional or marketing communications to individuals who have subscribed, requested information, or otherwise provided appropriate permission where required.

You may opt out of promotional email communications at any time by using the unsubscribe instructions provided in the message or contacting us directly.

We may continue sending non-promotional communications necessary to complete transactions, respond to inquiries, manage projects, provide services, or fulfill contractual obligations.

Changes to This Privacy Policy

Twenty One Design & Promotions may update this Privacy Policy from time to time to reflect changes in our Website, technology, services, business practices, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date.

We encourage you to periodically review this Privacy Policy to stay informed about how information is handled.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Twenty One Design and Promotions, LLC
Michigan, USA
Email: twentyonedesign.promotions@gmail.com
Website: www.twentyonedesigns.com